by Tess Helmandollar | Aug 24, 2026 | Business Systems, Founder Knowledge
I won’t lie. A few years ago, I wouldn’t have considered myself a bottleneck. I thought I was being a good steward of my business. I believed I was serving my team when I stepped in to handle tasks that should have been theirs, because founder dependency...
by Tess Helmandollar | Aug 24, 2026 | Business Systems, Transferable Value
I have to plead guilty. I have allowed scope creep. Even worse, I have actively participated while fully aware that scope creep was occurring. On occasion, I have probably been the scope creep. In my defense, Your Honor, they asked nicely. If you own a business,...
by Tess Helmandollar | Jul 9, 2026 | Business Systems
The Power of Documented Processes Documentation is business memory Every company has a way it prefers to do things. The question is whether that way is written down, taught, and improved or simply passed along through memory and repetition. Documented processes help...
by Tess Helmandollar | Jul 4, 2026 | Business Systems
Business Systems Every Growing Company Needs Growth magnifies what already exists When a company is small, the owner can often hold the operation together with memory, urgency, and personal involvement. As the company grows, that approach becomes harder to sustain....